Who Are We?

We are a curated team of experts united by the single goal to help reduce the impact of disability and SEND (Special Educational Needs and Disability) and support families on their journey.

MEET THE TEAM

OUR DIRECTORS

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Pam Fry

MBE, CEO & Director

Pam has worked in Portage since 2001. Her experience of working with disabled children / families includes but is not limited to managing Sutton Portage Service, developing specialist sensory services, consulting and advising on disability in education, ABA specialist and designing & delivering bespoke training.

Her qualifications include B.Tec Early Years; BSc Psychology and Counselling. Pam is also the Chair of The National Portage Association (NPA).

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Yvonne Charalambous

Director of Business & Operations

25 years working with children, young people and families. Roles include Head of Student Support Services, Centre Management & School Business Management. Experience includes Recruitment, Finance, Premises Management, Training & Development, Behaviour Management and Designated Safeguarding Lead. Qualifications: PGC Guidance and Counselling/ PGC Management (Education); Level 4 Human Resources; NLP Master Practitioner / Master Coach, Advanced Safeguarding.

OUR PLAYWISE TEAM

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Teresa Lyons
PlayWise Portage Manager

Teresa joined Portage in 2011. Before joining the team, she worked for six years as an Early Years Practitioner at a children’s centre, following seven years as a childminder.

Alongside her role as Portage Manager, Teresa is an Accredited Trainer for the National Portage Association and leads our Early Bird workshop. She holds an NNEB qualification and a Certificate in Portage.

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Jessica Whant
PlayWise Portage Worker

10 Years in Portage; 22 Years working with disabled children; BTEC Early Years; Certificate in Portage

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Zoe Walker
PlayWise Portage Worker

Zoe has worked in Portage since 2019, having worked in early years and SEND for over 19 years. She holds an NVQ Level 3 in Early Years and a Certificate in Portage

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Sally Cox
PlayWise Portage Worker and Training Coordinator

Sally returned to the Sutton Portage team in 2023, having previously worked for Sutton Portage in 2002. She has also worked for Portage teams across Southwark and Surrey and held roles in Early Help and Short Breaks. Sally has over 25 years of experience working with children with Special Educational Needs and Disabilities (SEND) in various roles.

Sally is an Accredited Trainer for the National Portage Association and was also an ABA Tutor. Her qualifications include a BSc (Hons) in Health, a Certificate in the Curiosity Programme, and a Certificate in Portage.

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Maddie Xiberras
PlayWise Portage Worker and Nursery Coordinator

Maddie has worked in Portage since 2022 having previously worked in nurseries for 14 years, first as a Nursery Practitioner in a local setting followed by Class Teacher and Nursery Headteacher at a kindergarten in London. She holds an NVQ Level 3 in Children’s Care, Learning and Development and a Certificate in Portage.

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Clare Beckett
PlayWise Portage Worker

Clare has worked in Portage since January 2026, having previously worked in early years for 14 years, 10 of those as SENDCo and Deputy Manager. Her qualifications include Level 4 Advanced Practitioner, Level 3 in Childcare, Level 3 in SEND and Certificate in Portage

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Stacey Jarvis
PlayWise Portage Worker

Certificate in Portage

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Nina Caraccio
PlayWise Portage Worker and Hub Coordinator

5 years experience as a preschool key-worker, 2 years experience as a teaching assistant , Level 3 teaching assistant Certificate, Level 3 Diploma for the children and young people’s workforce.

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Jane Eustace
Admin Assistant

Over 30 years experience in Office Administration and helps us keep things moving smoothly

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Karen Skelley
Admin Assistant

Karen joined PlayWise in 2025 and brings over 25 years of nursery and school office know-how with her. Having worked in nurseries, primary schools, and secondary schools, there’s very little she hasn’t turned her hand to. Her incredible organisational skills help keep the whole PlayWise team on track.

You’ll find Karen ready to help every Monday and Tuesday.

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Fran Boto
Support Worker

Fran was a registered nurse for 40 years and Health Visitor for over 30 years, 20 of which she specialised in Special Education Needs and Disabilities. Fran is a former Children’s Manager of Sutton Mencap and is Chair of Trustees for Homestart Sutton.